CAR RENTAL REVIEWS ON AIRCAR AT CASABLANCA MOHAMMED V AIRPORT, CMN

Very good rental company

Excellent car rental company

Good service, detailed explanation, no hard sell on insurance

The staff at the store were very friendly. The car we initially received had a damaged door that hadn't been repaired. We requested a change, and the rental company provided a new car, which was very satisfying.

Overall good, deposit refunded promptly

The staff was very nice and enthusiastic. They didn't push for extra insurance when we picked up the car. We added a second driver and there were no extra charges. When returning the car, the inspector jokingly said that the car was dirty and we needed to wash it or pay 200DH. He immediately clarified: Just kidding, no charge. Do Moroccans like to joke this much?

They didn't inform me at pickup that the car needed to be cleaned. I was charged 200 yuan when I returned it.

One downside: the car had almost no fuel. Although the gas station wasn't far, being in an unfamiliar place made me quite anxious.

Acceptable

The car pickup point is conveniently located just to the right after exiting the airport. This time, I was lucky to get a brand new MG3, which had only been driven for less than 70 kilometers. The pickup process was very simple, I just had to swipe the pre-authorization and sign to get the car. There was no pressure to buy additional insurance, but the car had an empty fuel tank, which made me a bit anxious upon leaving the airport. We drove approximately 2200 kilometers over the course of 20 days. The drop-off process was also quick, requiring staff to cancel the pre-authorization on the credit card.

The car rental company is located in the airport, but they didn't give us our Toyota Granvia, instead, we got a Mitsubishi Jeep. The car was in poor condition, both inside and out. We tried to switch cars, but they pretended not to understand and refused.

The car exceeded my expectations since it was brand new with 29Km only. The counter staff were very professional & helpful. The whole process & paper work took about 10min.

It's my second experience with QEEQ & it's been amazing so far. I will always use the App.

Very satisfied. Picking up and returning the car was easy. They didn't push for extra insurance, just reminded us about it, and accepted when we said we already had it.

Absolutely disgusting store! Rude attitude! The greedy owner scammed me out of nearly 10,000 RMB! Beware of that deceitful fat owner! The whole of Morocco seems full of greedy shops! Avoid renting from this store! Poor service! Terrible attitude! Lots of traps! You can easily get scammed!

The wait time was half an hour shorter compared to other rental companies. Ended up extending the rental for one more day. The return process was very smooth, and the credit card deposit was canceled on the spot.

Overall satisfied

Legitimate storefront

The car had no air conditioning and the cigarette lighter was broken. Had no choice but to upgrade to a premium RENAULT, costing an additional 250 euros for 4 days.