Solo Traveler

Experienced the car rental policies in Iceland. Minor scratches resulted in compensation costs exceeding the rental fee. The same brand in other countries is trustworthy, but here, you must be cautious.

Extremely patient car rental company. They provide a dedicated person to assist with car pick-up and return inspections. However, there was a minor oversight. I picked up the car in the afternoon, but the rental agreement stated PM instead of AM! This caused some trouble when returning the car as I was late. After some negotiation and comparing the order time with another car, the issue was finally resolved smoothly... Advice for everyone: Allow plenty of time. We spent over an hour picking up the car! Check critical information on the documents (time, price, etc.) carefully before signing!

Although the store is a bit far from the airport, the service guy was very helpful.

On return of the vehicle, there was a little chip on the windscreen. I found the charge was over the price

The car met the expectations. The staff was very friendly and offered us an upgrade on the vehicle without any additional charges. They also offered us a ride back to our hotel a few km away after the drop-off.