J’ai perdu ma journée à cause de l’attente pour trouver le véhicule et la la livraison 3 heures . J’ai réservé un dockker 4p il m’ont donner une petite clio???? J’ai refusé et à partir de là ça commence le retard. Imaginez vous je viens du Canada avec ds petit enfants puis nous attendions 3 heures dans le stationnement de l'aéroport du Casablanca pour mon véhicule en question?
It was hard to find the agent, there was no counter just an agent in a car (he wasn’t in the car so several calls had to be made before we saw him in the parking lot). Better communication from the agent or perhaps they should wait at arrivals and bring the client to the car. Other than that everything was fine, had a bit of a wait at the return but better.
“Avoir take car with diRent, realy bad ideo, no cutomer service, poor car quality”
About diRENT:2.0/10
The Car was dirty, no suport to find the Car, they are somewhere in the parking, in stead of being in the terminal.
No Water for Wippers
Car horn (klaxon) is defective
Tires and breaks in the worste condition
I called a few days before and spoke to an advisor who was absolutely amazing, I could not be more pleased with the level of service she provided me.
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