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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5707339353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5707339353
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London, Scotland, Ireland, Wales

Reviewed: Fri, Feb 23, 2018
About Europcar: 2.0 /10
Backstab! Renting the car was fine, returning it was also fine. But after returning home, my credit card was suddenly charged £60 for cleaning. Actually, thanks to my children growing up, this was the cleanest car we've rented abroad so far, just needed a little cleaning. Complaining to the rental company got me a vague photo. If they found it dirty, they should have pointed it out and charged the cleaning fee at that time, I wouldn't have argued. They should provide proof when making accusations. It feels like small car rental companies lure you in and backstab you later.

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Rita Galsworthy

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Reviewed: Mon, Jun 24, 2024
About Europcar: 8.0 /10
Overall good, but I have a small complaint. When we arrived at the pickup point, they spent quite a bit of time trying to upsell us different upgraded models. I wouldn't mind this normally, but they ended up using nearly 30 minutes for the sales pitch and counted that as part of my rental time. This means the rental period started from the moment they greeted me, not when we finished the process, and 80% of that time was spent on upselling.
About QEEQ: 8.0 /10

Karen Jackson

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Reviewed: Thu, May 23, 2024
About Europcar: 10.0 /10
Convenient pickup and drop-off. A £250 deposit was charged to my credit card and refunded just over an hour after returning the car.
About QEEQ: 10.0 /10

Ellis Abbot(t)

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Reviewed: Fri, Aug 23, 2019
“Denmark-Sweden-Finland-Norway-Denmark; a big loop, driving onto a ferry to Finland, reaching the nor”
About Europcar: 2.0 /10
Forced pressure to buy insurance.
About QEEQ: 8.0 /10

S.Hooper

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Jan 12, 2020
“Disappointed we didn't get a rave 4 as the booked said”
About Europcar: 7.7 /10
Was not given the car we had booked. Instead was offered a Nissan Quashqai
About QEEQ: 8.0 /10

P.Mueller

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Premium | Mercedes-Benz C Class or similar
Reviewed: Sun, Nov 10, 2019
“Good rental of Mercedes car”
About Europcar: 8.3 /10
I was given the option for an upgrade with my Europcar Privilege card. Pick-up location at London Heathrow is via free shuttle service.
About QEEQ: 10.0 /10
Easy booking process and simple to compare offers across rental companies.

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