everything great

Great experience for my first car rental

Staff were enthusiastic but none could speak Chinese.

The price is very good.

There were many people, so I waited for a while. They tried to sell insurance, but I had already bought full coverage, so I didn't buy it. When I returned the car, they gave me a slip which I thought was for highway fees, but after a closer look, it was for fuel. I had clearly returned the car with a full tank. Luckily, I noticed in time and went back to the counter to cancel it. They canceled it without checking, which felt like a deliberate scam. If you don't notice, they will charge you. Everyone, be careful.

They did not have the vehicle we booked, so gave us a 15 seater instead which was fine other than loading the luggage was difficult with no boot space.