When I picked up the car, there was almost no queue. The attendant was a lady who was very patient and both drew and wrote things down to make sure I understood. I got a new Mercedes with only 4,100 kilometers on it, and it performed excellently! Returning the car was also very quick; the staff just took a quick look and let me go. It was a very pleasant car rental experience.
No one was there during pickup, so I couldn't check for scratches. There were additional charges compared to the booking price, and arguing with them was useless. The rented child seat was very worn out!
You have to do everything yourself, it's inconvenient.
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