Unjustified charges!

The store is not in Nazareth town, we took a taxi for 100 shekels to get there. There are no English signs, remember the blue and green logo. The staff's English is not very good, and the rental deposit is much higher compared to Hertz. I booked a Mazda 3 online, but got a Subaru instead. The car had many scratches, it was old, the brakes felt a bit loose, and the seatbelt was basically just for show. In terms of price, we drove one day from the pickup location to the Church of the Five Loaves and Two Fish, to the Golan Heights, to Tel Aviv to exchange the car. The exchange point is not in the airport car return area, and the cost was under 100 USD. The trunk was not large enough for two big suitcases and a carry-on. The carry-on had to be placed on the back seat, so it's suitable for three people.

Few and difficult to recognize storefronts, remote locations, hard to find! Very poor customer service! They ignored issues raised about car condition and excessive charges; customers had to contact domestic customer service to resolve issues.

I booked a GPS on the ZuZuChe website, but the store did not have it ready. They claimed they hadn't received any notification and didn't have any extra GPS devices available. As a result, I had to buy a SIM card and data package from a nearby store for 200 shekels, and then download and set up the navigation app, which wasted almost half a day and forced me to cancel some planned activities.

The car was super dirty. They didn't care at all. diapers in the car, snack spilled all over. we were in a big rush, but couldn't go into such a car.