Generally satisfied

Convenient and quick pick-up and drop-off, simple procedures, friendly staff, proactively used translation software to communicate with me, and no additional charges.

The car was different from the one we booked.

Check-in at the airport counter, then take a shuttle to the store to pick up the car. This is the second time I've used Enterprise in the UK, and they are quite reliable! However, they don't accept the Enterprise driver's license translation template downloaded from QEEQ, they only accept notarized documents!

Very professional. You can see this company's shuttle buses all over the roads in the UK, and their prices are cheaper than others. Highly recommend for the UK. They didn't push insurance sales either.