Beautiful Brighton

There were additional fees, more than what was shown on the order. The staff said everyone has to pay some sort of location fee. The car was almost brand new, only a thousand kilometers.

The service is quite good and the pick-up process is quick, but the time taken to assess damages is excessively long and inefficiency is hard to understand.

When we picked up the car, the staff initially said they didn't have the model we booked and asked for more money to change the car. Later we found out they actually had it.

Very good

Very good, efficient rental and return process. There is a shuttle bus to and from the airport, which is quite convenient. Booked a Passat automatic, but got an Insignia instead. The car was very new with plenty of interior space, and the trunk could fit three 24-inch suitcases. The built-in English GPS was useful (if you're not confident with English, it's recommended to rent a free GPS from the QEEQ website).