San Francisco-Monterey-Yosemite-Los Angeles-San Diego-Grand Canyon-Las Vegas

The car was new and clean, and the staff were friendly and enthusiastic. They proactively upgraded me to a 4Runner, a large vehicle with high ground clearance, which made highway driving very comfortable.

Very friendly car rental company with a wide range of vehicles and convenient rental process.

The car pick-up process was very smooth. From San Francisco airport, you can take the airport shuttle to the car rental building (most rental companies are there). I was fortunate to meet a gentleman from Hong Kong who speaks Mandarin. He recommended insurance, but I did not purchase it. The process was very efficient. I had reserved a Chrysler, but it was unavailable, so I chose a white Dodge from the lot with only 500 miles on it. It was very new. I quickly got used to driving it. The car's power was average, and I am not sure about the engine size, but the fuel consumption seemed high. Returning the car was even simpler and more straightforward. I will choose QEEQ again next time but will select a different model.

The service at the rental counter was average, with a suspicion of discrimination against Chinese customers.

The customer service adds numerous insurance fees without consulting the customer, significantly increasing the rental cost. Very dissatisfied!