They are irresponsible. I have been paying fines from violations in Europe last year, and they offer no help in handling them! I'm still using your services, and you think this is acceptable?

I am very satisfied with the condition of the car. It was a new vehicle with only 10,000 kilometers, very clean and easy to drive. Returning the car was also very convenient. However, I'm a bit disappointed with one of the staff members, an American lady, who recommended an upgrade to a different model. After we declined, she became impatient and had a poor attitude. Additionally, the wait time was a bit long, probably due to the peak season in July. I'm not sure if the Jeep Cherokee we got is of the same class as the Santa Fe we had originally booked.

Convenient

The cars from Alamo are excellent, very new, and I'm very satisfied!

The rental car company's service was quite good.