EasiRent Dublin - Awful Experience. Damaged Car and rude staff.
Ireland
Reviewed: Wed, May 29, 2019
About Easirent:3.3/10
Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.
We had to take a bus to pick up the car and were told to call to make a reservation, but no one answered the phone, so we had to get help from Beijing customer service. There was only one staff member at the car pickup location, and we waited a long time. Our three-day rental cost only 750 RMB, but insurance under 1800 EUR cost 93 EUR per day, almost the same as the total rental amount. Three days' insurance cost three times the total rental amount. It took nearly an hour to connect and wait for the bus, and another hour to pick up the car. By the time we could drive, it was almost dark. Driving on the right side, which we were not used to, made the journey quite dangerous.
We returned the car at 9:30 am, but no one was there. Called and were told someone would arrive in 10 minutes, but it took 30 minutes, almost causing us to miss our flight!
“Ridiculous asking for proof of address and payslip without notice”
About Easirent:9.0/10
Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated
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EasiRent Dublin - Awful Experience. Damaged Car and rude staff.
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