The service was excellent. We had a lot of luggage and had to change cars several times, but they were very patient. All our requests were patiently handled. Foreign service tends to be quite good.
The car was a bit old and had manual locks for the doors. I had to use the key every day to open the front two doors, and the rear doors had to be unlocked from the inside. It was frustrating, especially for someone short.
The line was very long, and they constantly tried to upsell, including offering a fuel service, and gave us incorrect information, such as claiming there were no gas stations near the return point.
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Customer Service
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