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Live chat Email us Service Code: 5993422309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5993422309
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Reviewed: Sun, Jul 23, 2017
About Hertz: 2.0 /10
Returning the car in Adelaide city center was a nightmare! I went there four times in two days and still couldn't return the car successfully. It disrupted my plans for a whole day and cost me nearly 100 AUD in parking and transportation fees!

Relevant Reviews on Hertz SYDNEY DT

Oscar Evelina

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Reviewed: Thu, May 23, 2019
“Hunter Valley”
About Hertz: 4.0 /10
I've rented cars in Australia for two years, and this was the most disappointing experience. 1. I chose a Camry but received a Hyundai instead (which is common), but the brake and accelerator were very sluggish, almost causing several dangerous situations. 2. Usually, a staff member leads the inspection with previous rentals, noting any damages and explaining the car's condition. This time, after registering with Hertz, the staff just handed me the key and told me where the car was. There was no car condition inspection! 3. The fuel tank was not full! When I picked up the car, it could go over 400 kilometers, and I didn’t think to check the fuel tank. When returning the car, I refueled it to over 550 kilometers. The staff said it wasn’t full, and I either had to pay a $60 fine or refuel it again. Since I didn’t take a photo of the odometer when picking up the car, I had no proof, and the responsibility for the fuel shortage fell on me. I refueled to over 650 kilometers and returned the car again, meaning the distance I drove in a day was less than the additional fuel the car needed when I picked it up. Overall, a very frustrating rental experience with a poorly maintained car, an empty fuel tank, and unprofessional staff who didn't inspect the vehicle. Not sure if this issue was due to the rental company or the agent.

Bruno Reynolds

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Reviewed: Sat, Feb 1, 2020
“Sydney-Albury-Great Ocean Road-Melbourne”
About Hertz: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Adelaide Rockefeller

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Reviewed: Wed, Sep 12, 2018
“Melbourne - Great Ocean Road - Twelve Apostles - Melbourne”
About Hertz: 10.0 /10
Easy to operate
About QEEQ: 10.0 /10

Julie Richard

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Reviewed: Thu, Sep 12, 2019
“Sydney - Great Ocean Road - Twelve Apostles - Melbourne”
About Hertz: 10.0 /10
The car was very good.
About QEEQ: 10.0 /10

M.Blahut

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Apr 4, 2019
“Everything was easy and smooth.”
About Hertz: 9.3 /10
Everything was just perfect. They even gave us a much better car than we ordered which was amazing! Just the drop off location on the airport was bad but it was because of some construction there. And I think I still haven’t received the deposit back but it probably takes time so I hope it will be ok and I would recommend Hertz to anybody in Sydney!!
About QEEQ: 10.0 /10

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