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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6141798314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6141798314
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Germany - Düsseldorf - Cologne - Amsterdam - Brussels - Paris - Strasbourg - Black Forest - Zurich -

Reviewed: Sun, Dec 31, 2017
About Europcar: 8.0 /10
When picking up the car at Düsseldorf Airport, the staff kept saying that the insurance I bought wasn't zero-deductible and strongly recommended I add coverage (costing over 300 euros). Although QEEQ had already advised against believing the rental company's upselling, I ended up buying it again (previously got tricked in Spain). This time there was indeed significant scratching. When returning the car in Switzerland, I was met by an intern who didn't know much and kept saying I rented the car in Germany and he didn't understand German. I asked him to check the system to see if my insurance would cover it, and he kept saying he didn't know. The other staff also didn't help explain it to me. In the end, I still don't know if my credit card will be charged, making me feel very uncertain even after buying expensive insurance.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar DÜSSELDORF AIRPORT

Toby Ellen

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Reviewed: Mon, Sep 16, 2019
“Dusseldorf-Munich-Berlin”
About Europcar: 10.0 /10
The rental and return process is quite convenient. The vehicle condition is also good, so you can use it with confidence. However, it's best not to change the car model at the counter as the price difference from the app quote can be significant. If there's no car available for an exchange, you can request a similar car without an extra charge.
About QEEQ: 10.0 /10

Crystal Service

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Reviewed: Mon, Oct 28, 2019
“Düsseldorf-Cologne”
About Europcar: 6.0 /10
Service attitude is acceptable.

Candice Newman

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Reviewed: Mon, Apr 8, 2019
About Europcar: 10.0 /10
Convenient and efficient, located right in the arrival hall of the airport. It's easy to find as soon as you come out. You need to go to a nearby parking building to pick up the car. There is also a gas station nearby when returning the car, which is very convenient.
About QEEQ: 10.0 /10

Florence Bronte

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Reviewed: Thu, Mar 21, 2019
About Europcar: 2.0 /10
Too many ads, they come every day and it's causing a nuisance.

j.wyles

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Compact | Volkswagen Golf or similar
Reviewed: Sat, Oct 12, 2019
“Easy and great result”
About Europcar: 10.0 /10
Ended up with a Mazda 6. An amazing car. All sorts of extras that made driving easy.
About QEEQ: 10.0 /10
Was a great experience.

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