From Los Angeles to Las Vegas

Pretty good

The service attitude was excellent, and the vehicle was great too. However, there was a slight issue with the charges. Besides the contract amount, an additional $10.95 was charged to my credit card about a week after I returned home. I'm not sure what this charge is for. I specifically asked during the car return if there would be any extra fees. Please help me inquire about this with QEEQ, thank you.

When we arrived, it wasn't crowded. There were two counters open, and we went directly to handle our reservations. They told us that the reserved Dodge MPV was not available, only a similar Kia, but it was smaller. We could pay extra for a larger MPV or a similar Toyota, but we declined and chose the Kia. When we asked the staff where to pick up the car, they said we could take any car we wanted. We were shocked when we saw all the parked cars, including the reserved Dodges, one Kia, and one Toyota. After comparing all three, we realized the Kia was actually the best option. It's funny; Americans can be tricky too! Also, the car return process was quick; the staff just took a quick look inside and it was done.

The 24-hour service was excellent, the staff at pickup were very friendly and attentive, the car was in good condition, new and got a free upgrade, returning the car was easy, there was a gas station nearby, overall a great experience!

Very satisfied.