During the car return, the staff tried to extort money from me, pointing out a scratch that could only be seen from a specific angle, and asked for 2500 baht to settle privately, otherwise, they would deduct 5000 baht from my deposit. The scratch could only be seen under certain lighting and angle. I had taken photos of any visible paint damage during pickup, but this scratch was really hard to notice, probably only detectable by the staff. This kind of scratch could be fixed with waxing. Also, I had bought insurance which surprisingly didn’t cover this kind of damage? I had to catch a flight after returning the car, so I didn’t have time to find a place for waxing, plus they wouldn’t let me go without signing. They even raised the price during the argument, starting from 2000 and later increasing to 2500 when they saw I was in a hurry to catch my flight. Very malicious behavior!
They charged extra for processing after 8pm. Our flight landed just after eight, which was the only direct option. The staff at the counter were not very friendly.
The store is easy to find, the staff are very friendly, and both pickup and drop-off were quite fast overall.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Thai Rent A Car SAMUI INTERNATIONAL AIRPORT(USM01)
James Whitman
-
-
-
-
View more >Keith Wyld(e)
-
-
-
-
View more >Bing Smith
-
-
-
-
View more >Beau Bentham
-
-
-
-
View more >Alvin Dolly
-
-
-
-
View more >