The Chinese language service is nice and very helpful. Changing the drop-off location was also smooth, but there was a charge that wasn't clearly explained over the phone. To expedite the process, I agreed to the charge. One uncomfortable point: I booked a Jeep, but at the counter, they said only Hyundai was available and recommended an upgrade. When picking up the car, they gave me a GMC...

The Jeep I rented was unavailable, so they gave me a GMC instead. It was larger and more comfortable to drive, and the return process was very convenient.

I followed the guidance from Zuzuche and prepared the required documents, and the procedure was completed smoothly.

Very good service.

Very easy to book using Easyrentcars.

Had a free upgrade at the counter, which made the experience much better than expected.

Easy to use, single price upfront, price drop protector, excellent platform with speedy searches. I will be a returning customer.