Yucatan Peninsula

L'etat général du vehicule pas terrible, personnel très serviable et aimable.

We had a flat tire and they exchanged cars in a short amount of time. My only complaint about Alamo was the high rate - I think it was $48 for adding additional driver.

The website didn’t allow for selection of additional driver so no way of knowing what the charge for that would be.

Nunca me entregaron el auto, me dijeron que llego tarde la reservacion

Al llegar a mostrador, el personal no tenía idea de mi reserva, tuvo que hacer varias llamadas para confirmar y tuvimos que esperar aproximadamente 30 minutos, en lo que llevaron el auto desde otra oficina.

Excelente precio y facilidad.

First car they gave me was a repaired one, all seats were dirty and smelled very very bad, kind of wet. Alamo's counter desk guy told me that the car is what I paid for and if I wanted something better the cost would go double; after one day of use I asked them to change the car (I rented because I needed to transport my new born baby from hospital to my mother in law's house) . They did change it three days after and all seats were dirty too smelled like wet too, the air conditioner was better but not good enough. Honestly, I am completely not happy. I was expecting a clean, very good condition, secure and fully functional car and did not happen with the two cars they gave me. Thanks