We rented and returned the car in Los Angeles; the service from Alamo was excellent—simple and fast. The transportation from the airport to the rental spot was very convenient. The staff were diligent, and I will use them again next time.

Cheap, convenient, semi-self-service pickup, simple procedures

Renting and returning the car were both very convenient, especially with the shuttle service at the airport.

Overall, the car rental experience was very satisfactory. The price was affordable, and the car we rented was almost new with only around 1200 miles on it. There was a gas station nearby the store, and the pick-up and drop-off procedures were smooth. We purchased the most comprehensive insurance on QEEQ, and at the store, we only bought an additional $4.99 Roadside Assistance Protection (RAP), which is optional. After returning the car, we conveniently took the Alamo shuttle to the airport.

1) Overall good experience 2) I was charged for tolls that I have yet to receive an itemized breakdown.

Booking process was smooth, but the price drop protector didn't work again.