Excellent

The pick-up process was a bit slow, but everything else was great.

The store staff has an accent.

The flight was delayed for over 5 hours. When we arrived, we took a shuttle bus directly to the rental car company from the airport. There weren't many people, and the paperwork was processed quickly. There were no excessive sales pitches, and the price matched what I had booked.

The ALAMO store at San Francisco Airport was easy to find. Showing the printed order, translation document, driving license, and credit card allowed us to complete the process quickly. The staff recommended insurance for $5 per day, which covered glass damage, so we bought it. We took the order form to the parking lot, chose a white Mustang, and the key was inside the car. We started the car and drove off. Someone at the exit checked the order. It was very simple. Returning the car was also very straightforward. It was easy to find near Los Angeles Airport. The staff scanned the car's barcode and issued a receipt with a handheld device, which concluded the process efficiently.