Relaxed and Enjoyable

Overall pretty good. The key difference for travelers is that having a car versus not having one is like night and day, especially in a vast and sparsely populated country like Russia.

The staff at the rental company are quite nice

Efficiency is relatively low. There's no 24-hour service at the airport and no staff when returning the car, you just leave the keys in a box. Maybe this is the Russian style.

The staff picked us up from the airport and helped us with the procedures. They were very friendly, and the rental deposit was also quite low, only 10,000 rubles. However, the GPS was not very helpful and made us take extra routes, but overall we were satisfied. They picked up the car from the hotel when we returned it.

При возврате не было осмотра автомобиля, не сбросили акт осмотра на почту и пока не вернули деньги, заблокированные на карте