No Chinese translation. The staff were telling lies, and the content they asked you to sign was very different from what they said.

No upselling of insurance. Not too many smiles. The process was fairly efficient.

Good experience. After returning to Los Angeles from Dallas, I smoothly picked up the car and drove it back to my friend's house.

Very convenient, you can choose the car you like, and the service is very friendly! The key is that the car is very easy to drive!

The staff at this Alamo location will try to sell you insurance and other services you didn't purchase. It's up to you to decide whether to buy them or not. The problem is: I booked a 'compact car' (Nissan Versa or similar) through Zuzuche, and the staff said it was too small (I only have two people) and suggested upgrading to a higher class for an additional fifteen dollars per day. I agreed, but when I went to the garage, I got a 'Ford Focus,' which is also listed as a compact car on Zuzuche's website. Why did I pay extra for an upgrade yet still get the same class of car? I think this location takes advantage of renters' unfamiliarity with car models to deceive them into paying for unnecessary upgrades. I've rented from many companies through Zuzuche and have never encountered this problem elsewhere.