Zagreb - Plitvice Lakes National Park - Zadar - Dubrovnik

The staff responsible for the car inspection during pickup was very meticulous in noting any issues. He also helped with luggage during dropoff and was very patient and kind. The only concern was that the pre-authorization hold was a bit high, possibly due to the car model. Hopefully, the authorization can be finalized quickly.

When returning the car, other company staff were assigned for inspection and scammed me out of 10 euros for a basic car wash (just sprayed the exterior with water without wiping, and didn’t clean the interior at all) in Montenegro.

Excellent experience for my first car rental. They even upgraded the vehicle for free with no upselling or hidden costs. The process of exchanging the car was straightforward without any unnecessary hassle. Highly recommend this company.

Fuel tank not full.

I booked a BMW 1 Series, but ended up with a Mazda.