Los Angeles, San Francisco, Las Vegas, Los Angeles

Quite good. The service is good, and there are plenty of cars to choose from. If you find the car's condition isn't up to par, it's easy to switch cars.

Acceptable

Very good

Picking up the car early will incur additional charges in USD, which the front desk won't tell you! Later, I mentioned I wanted to pick up the car early but also return it early. The American staff didn't charge extra then! The car was in good condition!

The service is average, and there is no Chinese support. I showed my U.S. driver's license but was told I had to use my Chinese driver's license, which I didn't understand. The vehicle was in poor condition, with a low mileage but constant strange noises, and a warning light remained on, making me uneasy. There was no service in the car pick-up area, and it took me a long time to find the car, which was inconvenient. I previously rented from Avis, and their service was better than Alamo's in many aspects. Today, I was also charged a $40 fine, of which $13 was Alamo's service fee.