Dollar doesn't pressure you to upgrade your car. Last time at San Francisco Airport, Thrifty kept suggesting I pay extra to upgrade to a Kia sedan because the staff thought the car I rented was too small to fit all the luggage and passengers. In reality, it fit just fine.
Our flight arrived in San Jose at 9:40 PM. The car rental location is directly across the street from the airport, very convenient with all major rental companies in one place. Possibly because it was late, the line for picking up the car was short. However, there was no Ford FOCUS available as originally booked, and the counter didn't inform us in advance. We were told to choose from the available cars when we got there. There were only a few Mitsubishis and Chevrolets, all quite small. We eventually chose a Mitsubishi. The car was in decent condition but had a very loud engine noise, not sure why.
Like: Quick and easy, excellent price. Dislike: No complaints.
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View more >Dislike: No complaints.