Visited two national parks while passing through the USA.

Average

Very good

Quick pickup, no hard selling

The Los Angeles airport branch is generally acceptable. Be prepared to use a Japanese car as a replacement if the Grand Cherokee is frequently unavailable.

ALAMO's basic services are adequate, with shuttle buses and decent online customer service. However, they didn't provide sufficient information about the car and its location. The parking lot staff were also inadequate and unclear, merely suggesting to pick any car. Follow-up inquiries about refueling were difficult as their phone lines were almost never answered.