The girl on the counter was very helpful. However, she did try to sell extra insurance even though I'd already paid for the AXA cover.

The location is right inside the airport, with a bus station specifically for shuttling to the car rental plaza where all rental companies are located

Nos creo inseguridad la insistencia en que aceptamos su seguro cuando ya habíamos contratado uno

Booking, car, drop off all very good. Staff at Maggiore counter trying hard but understaffed, failing systems and lost paper work resulted in a wait of nearly an hour before we got the keys. Then they were clearly under instruction to sell insurance extras, which annoyed customers and caused even longer delays.

Dislike: I asked for a small size but was given mid size because they did not have any left. Parking was slightly more difficult.