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Live chat Email us Service Code: 9422309271
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9422309271
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Vancouver - Victoria - Vancouver

Reviewed: Sat, Oct 15, 2016
About Alamo: 6.0 /10
When I rented a car on the Zuzuche website, I carefully read the site’s introduction and knew that the store would try to sell additional insurance. My English isn't very good, but the store’s service attitude was alright. Before signing the contract, the agent showed me an explanation about the extra insurance, which included a Chinese translation. However, the translation was done directly from English, and frankly, even as a native Chinese speaker, I couldn’t understand it. I asked the service agent if it was mandatory; he said yes, so I agreed. Then he printed out a contract for me to sign, and I realized it included the additional insurances mentioned on the Zuzuche website, which I originally didn’t want to buy. I told him I didn’t want any extra insurance, so he had to print a new contract for me. I booked a Chevrolet but got a Buick Excelle, similar to the car I drive at home, so it was easy to handle. However, being the first time driving abroad, I was a bit nervous. I drove around the airport area for a while, and after a few days, I felt that driving in Canada is mostly similar to driving at home. But it’s crucial to stop at intersections with a 'STOP' sign, regardless of whether there are vehicles or pedestrians. At intersections without traffic lights, you must follow the zipper merging rule. This is very important. One day, in a hurry to drop my child at school, I followed the car ahead too closely and almost crashed into a car coming from the perpendicular direction.
About QEEQ: 8.0 /10

Relevant Reviews on Alamo VANCOUVER INTL ARPT MAIN

Walker Boyle

View more >
Reviewed: Tue, Oct 9, 2018
“Vancouver-Jasper National Park-Banff-Calgary”
About Alamo: 6.0 /10
Large company, but no opportunity to choose a car, vehicles are assigned directly.

Venus Wells

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Large SUV | Toyota Fortuner 7 Seats or similar
Reviewed: Mon, Feb 26, 2018
“Vancouver - Kelowna - Emerald Lake - Banff - Jasper - Vancouver”
About Alamo: 10.0 /10
The service was patient, and communication with customers was smooth. We arrived in the morning with no queues, and the process was very quick.
About QEEQ: 10.0 /10

Otis Joe

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Reviewed: Fri, Aug 7, 2015
About Alamo: 8.0 /10
Staff were very friendly and professional
About QEEQ: 8.0 /10

Hiram Chaplin

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Reviewed: Wed, Aug 12, 2015
About Alamo: 8.0 /10
The car pickup process was relatively smooth. The staff asked us where we were headed and, upon learning we were going to Banff, suggested we upgrade the car because the mountain roads might be challenging. In reality, there weren't many mountain roads, and they were very easy to drive on—it was easy to accidentally speed. They also asked if we needed roadside assistance insurance, but we decided we could change a tire ourselves, so we didn't add it. When we picked up the car, it seemed like we got an upgrade to a Ford Focus, which was practically new (only 5000 km driven). We were so excited about the new car that we didn't thoroughly inspect it; the windshield had a small crack. Although it didn't affect driving, we were a bit worried, especially since it rained later. We contacted the rental company and QEEQ for reassurance, and they both told us not to worry and enjoy our trip. The car return was unexpectedly smooth, taking only a 30-second inspection mainly to check the fuel tank. Overall, this company was pretty good.
About QEEQ: 10.0 /10

Tabitha Webster

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Reviewed: Sun, Mar 27, 2016
About Alamo: 10.0 /10
Very convenient.
About QEEQ: 10.0 /10

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