“Great service from EasyRent, less so from car hire company”
About GREEN MOTION:6.7/10
Green Motion are normally very good. This particular branch however was quite poor. Cars not clean, no windscreen washer fluid (not properly checked), supposed to be a full-to-full fuel policy but tank was completely empty. Several other customers were unhappy and complaining as were checking in. On return they found a tiny stone chip in the windscreen and charged us £75. It was dark outside and we suspect they were looking for it as we were not aware of any stones hitting the windscreen.
About QEEQ:10.0/10
EasyRent were once again the cheapest car booking agent and became ever cheaper thanks to the auto-rebooking on price drop facility.
Easy to use with clear instructions during booking process.
the worst customer service i have ever received.
the manager Emon.M wouldn't give me his surname and should not be a manager of any branch of Green motion. He is the most rude and unhelpful person i have ever met
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Customer Service
felt scammed throughout whole process - quoted £30 ended up being charged £253
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