Great attitude, and the rental process was really fast.

The car was very new and the pick-up process was very convenient.

There was a bit of a line when picking up the car at San Francisco Airport, waited for about ten minutes. The car was in good condition with a decent selection of models. Returning the car near Los Angeles Airport was very convenient and quick, just checked the engine start and general condition, took only three minutes. Overall, this car rental company is pretty good.

The front desk staff had an excellent attitude, patiently answering our questions and bringing a warm, welcoming feel to our travel-weary selves. After picking up the car, we were pleasantly surprised to find multiple vehicles to choose from! We quickly chose an almost-new Volkswagen Tiguan with only 700+ miles driven! The car ran smoothly throughout our trip, leading to a very pleasant rental experience!

I rented a car from Alamo at San Francisco Airport. It was a Dodge that had run 14,000 miles. On September 15th, the agent, who spoke broken Chinese, told me that if I paid an extra fee of a little over $3, I wouldn't need to fill the tank when returning the car. I believed him and signed. As a result, I was charged $51 when I returned the car on the 30th. Since it was just after 8 in the morning and the agents were probably not on duty yet, I didn't argue because I was in a hurry to catch my flight. Ten days after returning home, another $22.4 was deducted without any notification or reason. Always make sure to return the car with a full tank.