Nothing Special

Not bad, no need to worry, just communicate properly. Acceleration pass service fee is $14.99 per day based on the number of rental days, regardless of whether you use toll roads or not. This can add up. They added insurance when I picked up the car, but after communication, we cancelled the unnecessary coverage. I mistook a 4 for a 9 in the parking spot number and took the wrong car. The staff at the exit noticed and had me wait while they brought the correct car. They were quite nice, thanks.

Overall satisfied with the service.

The car was in good condition, and during pickup, there were 7-8 cars to choose from. The downside is that the ETC is fixed at 9 USD per day.

It was supposed to be a JEEP Grand Cherokee, but after waiting for a long time, I got an old Nissan similar to a CRV. The car broke down after two days and got towed. The rental fee was still charged at the Cherokee rate.

Last car for rent at moment if pick up, not at optimal condition due to several minor scratch and visible the front suffer damaged. Excellent customer service by dollars personel at Logan airport.