Quick pick-up procedures, patient in explaining how to operate!

It's okay.

The service staff seemed to be of Indian descent and was a bit impatient. I wanted to purchase express return but he forgot to include it in the contract. The car wasn't thoroughly inspected either, resulting in a broken seat throughout the journey, and the WIFI connection didn't work. I have already filed a complaint upon returning the car.

Very good

When returning the car, I called them and was told to come early the next day to resolve a dispute, but when I got there in the morning, the responsible staff was nowhere to be found! I was catching a flight!! I was very upset at that moment.