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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6756918314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6756918314
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Bold and Meticulous, Well-Planned Trip

Reviewed: Fri, Apr 28, 2017
About Enterprise: 8.0 /10
Convenient and quick, minimal sales pitch.
About QEEQ: 8.0 /10

Relevant Reviews on Enterprise Frankfurt Airport

K.Ali

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Economy | Opel Corsa or similar
Reviewed: Thu, Jul 18, 2024
“Great Experience”
About Enterprise: 9.0 /10
The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.

Marina Pitman

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Reviewed: Sun, Jan 20, 2019
About Enterprise: 2.0 /10
Instructions are unclear, charged for insurance in China and again locally, consumer fraud.

Clark House

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Reviewed: Tue, Dec 30, 2014
About Enterprise: 10.0 /10
The service was excellent and picking up the car was easy. However, the address given as Frankfurt Airport TERMINAL 1+2 was a bit vague and misleading. It actually means both Terminal 1 and Terminal 2 are possible locations. The first time I picked up the car, I assumed it was Terminal 2. As a result, I went to Terminal 2, which is quite far from Terminal 1 and required taking a shuttle train, which was very inconvenient. The other two times I picked up and returned the car at Terminal 1, which was very convenient. I recommend picking up the car at Terminal 1, handling the paperwork at parking garage 218 connected to the airport departure hall, taking the elevator down to 107 to get the car, which is in P5 parking garage.
About QEEQ: 10.0 /10

Eric Habakkuk

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Reviewed: Fri, May 15, 2015
About Enterprise: 10.0 /10
Pretty good overall, but they were quite pushy with upselling. We kept saying we didn't need it. The Frankfurt counter was a bit further away from the others, had to walk a few extra steps.
About QEEQ: 10.0 /10

Anna Jim

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Reviewed: Tue, Aug 4, 2015
About Enterprise: 8.0 /10
Rented a car in Germany and Switzerland. The Enterprise rental counter at the airport was fairly easy to find. There were no lines, so the process was quick. They didn't check any translated driving license documents, just used my domestic license to get the car. However, the initial cross-border fee was high. After showing the staff the QEEQ order details, they reduced the fee by a few dozen euros (the order mentioned a capped cross-border fee). The order indicated a daily cross-border fee of 5 euros plus local tax, but the counter staff charged the maximum amount, claiming they didn't know how many days we'd be crossing the border. Is this reasonable?
About QEEQ: 8.0 /10

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