The service at the pick-up location was very good, but the drop-off location was not as great. Maybe it was because there were too many people at that time.

The service was excellent, there was no waiting time, and the airport counter process was swift. We picked up the car at the parking lot where staff greeted us and there was also a service desk available. So, even if there were any issues during pickup, we could address them immediately.

We booked the car for 13:30 but had to wait an hour until 14:30 to get it. Additionally, even though the fuel tank was full, one bar dropped after driving less than ten kilometers. However, since we returned the car earlier than planned and were only charged for the 5 days we used it, and not the full 21 days as per our contract, they refunded the extra fees. So, I can give an additional point for that.

The car was a very small fiaT not Fiat Panda and I had to pay extra 150 euro to get a bigger car!!! I though I reserved an economy car with more space

Dislike: You order one car and get another... car was not prepared on time...