Los Angeles to San Francisco

Pretty good.

There were many people, and the waiting time was very long.

The airport shuttle is very convenient. Pick up the car in Los Angeles and return it in Las Vegas. All at the airport shuttle. Returning the car took less than a minute. Very convenient.

1. We arrived at the car rental spot at the airport in the middle of the night, and there were still two counters open, which was great. It takes about 5 minutes to wait for the shuttle bus from the airport to the rental location. 2. The staff were friendly and not pushy. They only asked if we wanted to upgrade the car and recommended the very practical TravelTab (a Samsung Galaxy that functions as a phone, navigation device, and Wi-Fi hotspot). 3. After completing the paperwork, you go to the parking lot to choose a car. All the cars of the class you booked are parked together with the keys in the cars and doors unlocked. You can pick any car and drive away. 4. There were many options available across different car classes. The cars were new, well-maintained, and clean inside. 5. When returning the car, despite not having a full tank because the gas station was far from the return point, the staff said it was fine, which was very considerate.

The service was great, but the car exchange point in downtown San Francisco was hard to find. However, it’s not easy to find anything in San Francisco because of the one-way streets and complex traffic rules. It took me 30 minutes to find a spot just 300 meters away. I recommend returning the car at the airport if possible.