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From Argentina
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From Chile
+56-226665927
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+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1203080322
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1203080322
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Reviewed: Mon, Feb 19, 2018
About AVIS: 2.0 /10
Extremely dissatisfied. I booked a Mercedes C, but ended up with an Audi A3. They insisted A3 and C are in the same class. When I said I wouldn't rent it, they threatened not to refund me. Unbelievable! Is there such an unfair policy? What can I do? I had to accept it. Complete garbage. Couldn't reach the customer service of Zuzuche the whole time. What are they even busy with? Terrible review!

Relevant Reviews on AVIS in Germany

Brian Clara

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Reviewed: Wed, Nov 7, 2018
“Germany, Austria, Czech Republic”
About AVIS: 2.0 /10
Probably won't consider AVIS again. They charged an extra driver fee when picking up the car but since we forgot the proof, they deducted another fee when returning it. They were also very uncooperative and had a bad attitude regarding fines incurred during the rental period.

Adela Quiller

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Reviewed: Fri, Aug 8, 2014
About AVIS: 10.0 /10
We picked up the car at Munich Airport. We arrived at 6:30 AM, and they only start working at 7:00 AM. They helped us with the car rental at 6:50 AM, which was quite convenient, although it seems there was some extra charge for early service. The car was in good condition. Returning the car at Frankfurt Airport was easy to find. Overall, we are quite satisfied.
About QEEQ: 10.0 /10

Borg Joyce

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Reviewed: Sat, Jul 18, 2015
About AVIS: 10.0 /10
The pickup and return process was straightforward and efficient.
About QEEQ: 8.0 /10

Teresa Herty

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Reviewed: Wed, Jan 13, 2016
About AVIS: 8.0 /10
It's a bit of a walk from the train station, and you have to cross the street, but the front desk provided clear directions. You pick up the car yourself using the parking ticket given by the front desk at the exit. There aren't many gas stations nearby, so I used GPS to find one near another store to refuel. For returning the car, drive to the ground floor of the parking lot, and hand over the car, keys, and documents. There's no paperwork or handover documents needed.
About QEEQ: 8.0 /10

Susan Gissing

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Reviewed: Mon, Oct 26, 2015
About AVIS: 10.0 /10
Friendly and comprehensive service, the car was very new and easy to handle. Returning the car was also very convenient, and the staff were very courteous.
About QEEQ: 8.0 /10

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