I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.
“Typical money grabbing service, overpriced for what you get, and not what you book.”
About Budget:6.0/10
I was given a golf instead of a suv- counter staff told me this was better but I couldn’t fit my suitcases in, and wanted an suv. They said they didn’t have any, then gave the lady behind me in the queue the car I had booked (mokka). A golf was equivalent size to a fiesta and I could’ve paid a lot less to hire an economy car. Really bad service.
About QEEQ:8.0/10
Qeeq tried to resolve the issue the next day and managed to get budget to offer an exchange for the car originally booked. However I was by this time 600 miles away from the pick up location and not willing to go back, when it was their error. No refund in price difference has been offered.
excellent service, pick up takes bit long. if there is car park availabe for customer to drop their car while picking up the car and take back his car at the time of drop off
About QEEQ:9.0/10
Excellent service
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