Although returning the car was quite convenient, they insisted on changing the car model and adding roadside assistance and other services. Due to language barriers and no Chinese services, we wasted over an hour. In the end, we had to compromise and upgrade the car for extra money. The upgraded car was spacious and in good condition, but we were forced to accept it, so we were not satisfied.
I originally booked a Toyota Corolla or similar, but it was changed to a Nissan Versa. According to the rental company's standards, it should be classified as a downgrade with no other options available.
Like: Easy, good price, no up selling, all great. Dislike: Little unfamiliar with the car and how to operate radio without running car. Didn't know key was in remotes. Our problem, not theirs.
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View more >Dislike: Little unfamiliar with the car and how to operate radio without running car. Didn't know key was in remotes. Our problem, not theirs.