Los Angeles - Las Vegas - Grand Canyon - Kingman - Las Vegas - Los Angeles

Excellent

Personal advisor, attentive throughout the entire process, very convenient. Fast pick-up and drop-off.

Pickup and drop-off were very convenient, although the shuttle service at the airport wasn't as frequent as with bigger companies, usually around a 15-minute wait.

The car had an issue, but they replaced it without any fuss.

ALAMO's basic services are adequate, with shuttle buses and decent online customer service. However, they didn't provide sufficient information about the car and its location. The parking lot staff were also inadequate and unclear, merely suggesting to pick any car. Follow-up inquiries about refueling were difficult as their phone lines were almost never answered.