As soon as we came out, we saw the staff holding a sign waiting for us. Very good service.

1. Had to wait over half an hour for the staff. 2. The pickup point wasn't at the airport as mentioned, but in a remote location that required a shuttle. 3. The car provided was not the Toyota Vios I reserved, but a downgraded Perodua Axia. 4. The car wasn't full of fuel, it was only at the last segment. 5. After taking photos and returning the car, I refueled it fully. Although they didn't mention keeping the fuel receipt, comparisons of the dashboard photos before and after returning the car show I refueled it, but the company refused to provide the photos. 6. Upon returning the car, a staff member was very rude and used abusive language, even attempting to intimidate me with threats of violence.

After calling, the staff quickly found you at the airport; the office is nearby.

I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget

booking and purchasing of insurance is very smooth

Reliable company

the easiest website service