Very satisfied

This company offers good value for money, so there are often more people renting from them, naturally leading to queues.

Very good

The car pickup was quick, and the vehicle's condition was decent. However, the staff's attitude was somewhat indifferent, most likely because it's an airport with many tourists. We picked up the car 25 minutes earlier than our scheduled time and noticed they charged us an extra $20. Fortunately, we double-checked and told them we'd return the car earlier, then they promptly canceled the extra charge. Overall, it was pretty good, and I would recommend it.

Overall we had a very good experience. I have included the time to check the vehicle before leaving in the time spent on pick up. We would use Alamo again.

The whole process worked well.