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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5004930312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5004930312
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Reviewed: Mon, Apr 29, 2019
About Europcar: 2.0 /10
At the counter, we repeatedly reminded them that we had already purchased insurance domestically and didn't need any additional insurance. However, taking advantage of our language barrier, they still added over 500 euros worth of insurance. This is blatant insurance fraud!!! Please, Zuzuche, contact the car rental company and get us a fair resolution!!!
Full Size | Chevrolet Malibu or similar

Relevant Reviews on Europcar PARIS CDG TERM 2D

Abner Timothy

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Reviewed: Thu, Jul 2, 2020
About Europcar: 8.0 /10
There weren't many people in line at the rental office, but the process was typically slow in a French way.
About QEEQ: 10.0 /10

Jamie Wolf

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Reviewed: Mon, Jul 9, 2018
About Europcar: 2.0 /10
1. I already purchased full insurance on Zuzuche. When picking up the car, I told the staff in English that I didn't need insurance. They gave me a contract in French and pointed out a €950 charge, explaining that it was the deposit and emphasized that it was a credit card pre-authorization, not a fee. However, the €950 included €650 for insurance, which wasn't mentioned at all. The entire insurance contract was in French, which I couldn't understand. As it was my first time renting a BENZ V-Class car, I accepted the €950 deposit as reasonable and signed the contract, not realizing I had bought extra insurance. After returning the car and coming back home, I received three invoices from the car rental company for €650 in insurance and two €875 car damage fees. Despite already having the company's insurance, I was charged a total of €1750 for car damages.

Lewis Hopkin(s)

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Reviewed: Sun, May 6, 2018
“Decided to rent a car due to the Paris railway strike and drove to Disneyland from Paris”
About Europcar: 2.0 /10
Long waiting time. Our number was already displayed on the screen, but we still waited for over 10 minutes. Not sure what the staff was doing. During the paperwork, the rental staff kept recommending us to upgrade the car model, costing an extra 85 euros. After we declined, they continued to push for various reasons such as it being flashy, luxurious, and discounted. This made the process very slow. They also kept pushing insurance, resulting in the entire process from queuing to getting the car taking more than an hour! Very dissatisfied.

Alva Arabella

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Reviewed: Tue, Oct 24, 2017
“France, Germany, Nordic - 6000 Km Journey”
About Europcar: 4.0 /10
Too inefficient, the staff works too slowly.

Simon Gibson

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Reviewed: Sat, Oct 10, 2015
About Europcar: 10.0 /10
Very simple and convenient, but the return location is a bit hard to find. It's recommended not to return the car in the city center. However, the return process is quite simple; just park the car and hand over the keys without any inspection.
About QEEQ: 10.0 /10

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