Europcar BRUSSELS MIDI RRS Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Elmer Frederick

Belgium

Reviewed: Wed, Mar 13, 2019

About Europcar: 2.0 /10

The return location was not clearly marked, and there was no obvious signage at the drop-off point. The keys were handed over to the local train station staff. There was an error in calculating the rental period which resulted in an extra day's charge.

Europcar

Zaventem

Belgium

1 days rental

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Reviewed: Mon, Oct 8, 2018

“Brussels - France”

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Terrible experience. This company overcharges. They only confirmed the return of the car two days after I returned it, charging me an extra two days of rental. I uploaded my flight ticket showing I left the country on the afternoon of the return day, proving I returned the car and then took a taxi to the airport. However, they replied that the ticket only proves I left that afternoon and not the exact time of the return. Therefore, they charged an extra day because it was after 12pm. Extremely slow problem resolution; I argued with them for three months with no results!

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Reviewed: Sun, Aug 27, 2017

“The young female staff at the Europcar Store in Brussels South Station had a very rude attitude, as”

About Europcar: 2.0 /10

The young female staff at the Europcar Store in Brussels South Station had a very rude attitude, as if we owed her money.