Terrible experience. This company overcharges. They only confirmed the return of the car two days after I returned it, charging me an extra two days of rental. I uploaded my flight ticket showing I left the country on the afternoon of the return day, proving I returned the car and then took a taxi to the airport. However, they replied that the ticket only proves I left that afternoon and not the exact time of the return. Therefore, they charged an extra day because it was after 12pm. Extremely slow problem resolution; I argued with them for three months with no results!

The young female staff at the Europcar Store in Brussels South Station had a very rude attitude, as if we owed her money.

Great car, nice and helpful staff!

Everything's so smooth! The only thing I could think of is that list of similar models be provided for customers' reference on the booking page.

Europcar is great. We used it in the past too and it was always perfect

We discovered easyrentcars and it is great. We will re-use it in the future. Customer service very reactive with quick responses, very good prices and possibility to add insurance and other options very easily. Perfect!

Le personnel est très agréable