Queenstown - Arrowtown - Lake Tekapo - Christchurch

I was a little concerned as I hadn’t heard of Ace before and I saw some negative reviews but I was very pleasant surprised. The car was great and clean. The pick up/drop off process was easy and without issue. Amazing value for money. I would use Ace again.

The car was exactly as expected and the team were great in their customer service and shuttling us to/from the airport in a timely manner.

They didn’t accept international driving license without translation while in other rentals accepted. So, I have to pay more for the translation. And the car isn’t new enough to use apple car.

Easy booking. Great!

Charged us for vehicle damage (for a chip under the windscreen wiper) that we don't believe we caused. Couldn't inspect the vehicle on the start of our trip as the pickup location has no external light and we picked it up at night

A little difficult to find the outlet as the communication was 'in terminal'. In fact the outlet is outside the terminal. I have also given the feedback that the deodorizer that they use in the cars (I tried 2 of their cars) is really unpleasant and foul smelling. Suggest switching brands.

Easy to use.