There wasn't much of a queue. Since we arrived early and refused the upgrade, we still had to wait three hours to get the car. The experience was okay, as it was one hour earlier than the scheduled time.

Picking up and returning the car was very convenient, and the communication was smooth.

Great! The car inspection was very thorough when returning the vehicle. Highly recommend getting full insurance and opting for the zero liability option.

The service process was simple and efficient.

It's a bit of a walk from the train station, and you have to cross the street, but the front desk provided clear directions. You pick up the car yourself using the parking ticket given by the front desk at the exit. There aren't many gas stations nearby, so I used GPS to find one near another store to refuel. For returning the car, drive to the ground floor of the parking lot, and hand over the car, keys, and documents. There's no paperwork or handover documents needed.