The car was clean and great, shuttle service from the airport was smooth. For dropping off just be warned Google Maps takes you to the wrong street.

Very smooth

The car and service were great. For a cheap rental the car even had satnav. I will use them again. Google maps did take me to the wrong location for Great Rentals (around the back where there is no entrance)

Booked the RAV4 model guaranteed and got exactly that. Fantastic rental overall, especially given the price. 40,000km on the clock but no issues whatsoever. Definitely factor in the extra time for pickup. They will pick you up in a normal car so make sure to ask what registration is on the car doing the pickup and make a note clearly. Also make sure you have something to call in, SIMs are not really available on the arrivals hall from what we saw. Pickup is outside departures before the W pink sign, outside door number 3. Windscreen had pre-existing chips in them which make me a little uneasy - hope there's nothing under the hood being neglected. Overall, will rent again.

Do ask about the excess and the insurance and they do not mention it. We had to ask a couple of times, I guess it was just the language barrier.

Can not thank Easy rent cars enough for finding such a great deal!!

Radio was in Japanese and we couldn’t use it. Please make sure radio is in language of your customer.