They answered all my questions and were very enthusiastic. They didn't push additional insurance, just kindly asked once. It felt as convenient as renting a car at home.
The service staff tried to sell additional services and spelled my name wrong, which significantly delayed the process. However, the return process was smooth, and the manager-like staff member was very friendly and even helped us find the return location.
Like: Everything went incredibly well. Everyone did a superb job.
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