Very satisfied!

The attitude was acceptable. Had to wait a long time for the car delivery and ended up with a different vehicle.

Sometimes the phone isn't answered. The only solution for vehicle issues is to change cars.

Efficient and fast, good vehicle condition

I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.