This was a spontaneous car rental, but everything went smoothly.

Large companies are more reliable. Demand was high, so I had to wait half an hour before getting a car.

Return process was very quick. Too many people during pick-up, no Chinese service available, poor value for the safety seat, expensive and not worth the price.

The service of Alamo car rental company is good, no issues. However, I raised the following objections during the contract signing, which put me in a very passive position!

Initially, I rented a Cherokee, but when I arrived, they told me that model was unavailable and only had a Hyundai SUV. It felt like a huge letdown. Then they tried to persuade me to upgrade to a Dodge for an extra 3000 yuan, but I stood firm and refused to pay any extra. When I got to the garage, the person there gave me a Dodge, a free upgrade. There was no Hyundai, just a lone Dodge in the garage. You get it!